Privacy Policy

Foodie Call (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, submit forms, book services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

When you contact us, request a quote, submit a form, or book services, we may collect:

• Full name

• Email address

• Phone number

• Event date and location

• Guest count

• Service type requested

• Dietary preferences or allergy notes you choose to share

• Messages or inquiry details

• Payment or billing details (processed securely through third-party providers when applicable)

Automatically Collected Information

When visiting our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referral sources

• Time spent on pages

• Cookies and analytics data

2. How We Use Your Information

We may use your information to:

• Respond to inquiries

• Provide quotes and bookings

• Deliver private chef, catering, and cooking class services

• Communicate regarding events or scheduling

• Send invoices, confirmations, and updates

• Improve website performance and user experience

• Conduct analytics and marketing efforts

• Prevent fraud, spam, or misuse

• Comply with legal obligations

3. SMS, Calls & Email Communications

By submitting your information, you consent to be contacted regarding your inquiry, booking, or requested services by:

• Email

• Phone call

• Text message (SMS), where legally permitted

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. Transactional or service-related messages may still be sent where necessary.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

• Remember preferences

• Analyze traffic and behavior

• Improve performance

• Measure advertising effectiveness

• Support remarketing campaigns

You may disable cookies through your browser settings, though some website features may function differently.

5. Sharing of Information

We do not sell your personal information.

We may share information only when necessary with trusted third parties such as:

• Payment processors

• CRM and booking platforms

• Email/SMS communication providers

• Website hosting and analytics providers

• Contractors assisting in service delivery

• Legal authorities when required by law

All third parties are expected to handle information responsibly.

6. Data Retention

We retain personal information only as long as reasonably necessary for:

• Business operations

• Booking history

• Tax/accounting records

• Legal compliance

• Resolving disputes

When no longer needed, information may be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no online transmission or storage method is guaranteed 100% secure.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information we hold

• Request corrections

• Request deletion (where legally permitted)

• Withdraw marketing consent

• Request information about data use

To make a request, contact us through our website.

9. Third-Party Links

Our website may contain links to third-party websites such as social media platforms or payment providers. We are not responsible for the privacy practices of those external websites.

Please review their policies separately.

10. Children’s Privacy

Our website and services are not directed to children under 13 (or the minimum required age in your jurisdiction). We do not knowingly collect personal information from children.

11. Event Photos & Media

We may photograph food displays, plated meals, or general event setups for promotional purposes unless you request otherwise in writing before your event.

We do not intentionally identify private guests without permission.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

Your continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us through our website contact form or official business communication channels.